Hearing Aid Maintenance
Why maintenance matters
Hearing aids sit in the ear every day, in contact with sweat, moisture and earwax. Over time the microphone inlets, the wax filter and the tube can become blocked. This makes the sound weaker, causes crackling or makes the device cut in and out. Regular maintenance prevents most of these problems before they start.
What maintenance includes
- General check of the device and measurement of its sound output
- Replacement of the wax filter and microphone covers
- Cleaning or replacement of the tube and ear mould on behind-the-ear devices
- Moisture removal by drying
- Check of the battery compartment and charging contacts
- Fitting update for your hearing if needed
Daily care at home
- Wipe the device every evening with a soft, dry cloth.
- Leave the battery door open at night or place the device in its charger.
- Take the device out when you shower or use hairspray or perfume.
- A drying container reduces moisture build-up.
When to visit the centre
If the sound has become weaker, crackling or whistling has started, the device switches off from time to time or the ear mould is uncomfortable, contact us without waiting. If a repair is needed, we follow the repair process for you.
Regular cleaning prevents corrosion in the device and protects sound quality. Cleaning and care kits are available at our centre.
How It Works
Initial Check
We check how the device works and its sound output.
Cleaning and Parts Replacement
Filters, tube and covers are replaced.
Drying and Testing
Moisture is removed and the device is measured again.
Fitting and Return
The settings are updated if needed and the device is returned to you.
Frequently Asked Questions
How often should a hearing aid be serviced?
Professional maintenance is usually recommended every 3-6 months. For users who sweat a lot or spend time in humid environments, this interval may be shorter.
How long does maintenance take?
Routine maintenance is usually completed the same day, in a short time. If parts need replacing or a repair is needed, we tell you how long it will take in advance.
Do you service hearing aids bought elsewhere?
We can service most brands and models. When you bring your hearing aid in, we check it and let you know.
Other Services
Hearing Aid Batteries
You can get size 10, 13, 312 and 675 batteries for in-the-ear and behind-the-ear hearing aids at our centre, along with advice on choosing and using the right battery.
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In-the-Ear Hearing Aid Fitting
In-the-ear hearing aids are custom made from an impression of your ear. We handle the whole process at our centre, from taking the ear impression to the first fitting and training on how to use the device.
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Ear Moulds and Earplugs
We make custom ear moulds for behind-the-ear hearing aids and protective earplugs for swimming, noise and sleep. The ear impression is taken at our centre in a few minutes.
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